Warranty Policy

Limited Warranty

NorthAir and its affiliated companies worldwide warrants its products (collectively, the “Products”) against defects in manufacturing, material, or workmanship under normal use and service for their applicable Warranty Periods, subject to conditions contained in this limited warranty.

Warranty Period

The following warranty periods apply to the Products (each, a “Warranty Period”):

Sole and Exclusive Remedy

If a manufacturing, material or workmanship defect arises regarding any Product, and a valid claim is received by NorthAir no later than sixty (60) calendar days after the expiration of the applicable Warranty Period, NorthAir will, in its discretion: (1) repair the Product using new or refurbished parts; (2) replace the Product with a new or refurbished Product. For purposes of this Limited Warranty, “refurbished” means a product or part that has been substantially returned to its original specifications; or (3) replace the Product with a Product that is the same or of a similar style to the Product customer returned to NorthAir under this Limited Warranty or a substitute equivalent to customer’s original purchased Product that may not be of like kind (depending on availability). NorthAir will make every effort to replace discontinued products but cannot guarantee their availability for replacement. Any discontinued product still under its applicable warranty that cannot be replaced with an identical product will be replaced with the equivalent model based on availability. Replacement with the same color cannot be guaranteed. Replacement or repaired Products are warranted as above only for the remainder of the original applicable Warranty Period. In the event of a defect, these are customer’s sole and exclusive remedies. This Limited Warranty is extended only to the original end-use customer, and will not be extended to any other person or transferee.